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Phone :
| (401) 438-7070 |
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Customer Service Phone :
| 1-800-556-7092 |
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Credit Department Phone :
| 1-800-788-7092 |
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Fax :
| (401) 438-0455 |
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Business Hours :
| M-F 8:00am to 4:30pm |
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Address :
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33 Sutton Avenue
P.O. Box 14192
East Providence, RI 02914-0192
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Customer Service
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Carla's Customer Service Representatives are ready to take your order, give pricing/availability, or check on an order or repair. After hours, our automated ordering service will retrieve your last minute orders be sure to include boxing and shipping instructions! YES, we sell 1/2 pairs!
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Sales Representatives
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Carla's Area Sales Reps will set up an appointment with you to view the line. Please call Customer Service to contact your Sales Rep.
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Shipping
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Carla ships in-stock merchandise within 1-3 business days. Orders are shipped by UPS or FedEx.
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Special Orders
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Carla offers the opportunity for customers to modify jewelry. Some of the specials available range from basic plating to converting a pierced earring to a non-pierced style. Customers may also change the item to feature a different stone if one is available. Please keep in mind, any orders that are customized may take longer to fill. Please contact us to get an estimate on the items you are interested in.
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Lifetime Guarantee / Return Policy
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All merchandise sold by us is guaranteed to be free from manufacturing defects at the time of shipment. If, at any time, your quality jewelry shows signs of manufacturing defects it will be repaired or replaced at no charge. If an item is no longer manufactured we will replace that item with one of similar look or value.
All items bear the Carla or Nancy B trademark and stamp of quality. Each piece is stamped with the applicable quality, i.e. 14KT or 14KT Gold-filled. With proper care your Carla merchandise should last a lifetime.
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Trade Shows
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We exhibit at all major U.S. trade shows.
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